Frequently Asked Questions

Absolutely. Our social workers, dietician or coaches can be accessed for support at anytime and does not require the physician to see first if a certain provider is needed to support your child

Depends on the severity of the problem. Equipping children with evidence-based coping mechanisms are emphasized whether medication is initiated or not. Medication is always initiated through shared decision-making.

Spacers improve medication delivery in nearly all cases. Depending on the age of the child, we will work with your child to determine the optimal delivery system for their needs.

Yes. Even with exercise-induced asthma, appropriate warm-up strategies and safe parameters can be implemented to allow for full physical activity.

Results typically take weeks to months depending on adherence to lifestyle measures. We adjust the treatment plan accordingly at follow-up appointments.

Parental support and coaching is a core component of our anxiety treatment program.

Stress and anxiety can contribute to gastrointestinal distress or amplify pain. We address both physical and emotional factors in our comprehensive treatment approach.

With earlier intervention and by avoiding picking or manipulating the skin, scarring can often be prevented or minimized.

Yes. Certain foods can improve or worsen acne in some individuals, though the evidence on individual foods varies.

Depends on the nature and the severity of the problem. We conduct comprehensive clinical screening to identify any concerning features before proceeding with any type of investigation.

We welcome collaboration with sports medicine physicians, orthopedic surgeons, and sports physical therapists. Our programming is designed to complement medical treatment and rehabilitation by providing integrated performance optimization, evidence-based injury prevention, and comprehensive recovery protocols.

Behaviour improvements can begin within weeks when interventions are implemented consistently across settings.

Yes. With proper attention to energy availability, protein, and micronutrient optimization, plant-based athletes can perform at the highest levels .

Controller medications are prescribed at the lowest effective dose possible and are considered safe when used appropriately under medical supervision.

We will evaluate the underlying cause of the behaviour. Some behaviours may improve significantly with better structure and routine, while others may warrant further assessment.

Laxatives may be used short-term alongside habit-building interventions when clinically indicated. Adjustments to diet, water intake, and routine will still be prioritized alongside any laxative if needed

We can communicate with your child's school to develop a plan for what will work best for your child at school, with appropriate consent and coordination with school staff.

Yes. When done with proper form, instruction and appropriate load progression, strength training is safe and beneficial for youth athletes.

Not necessarily and depends on the severity of the problem. Medication decisions are made on a case-by-case basis through collaborative discussion with families, weighing benefits and potential risks.

No. Our approach focuses on building healthy eating skills and adding nutrient-rich foods rather than imposing restrictive eating patterns or food elimination.

We include caregivers in treatment planning and education, with the child's consent and in an age-appropriate manner.

No problem. We understand this is part of today's education system. We will develop a device use plan with appropriate boundaries and schedules that accommodate academic requirements while protecting against excessive use.

We tailor our approach based on your child's needs. Gradual reduction typically leads to more sustainable results and better long-term adherence.

In certain instances we may recommend targeted supplementation based on individual laboratory results and clinical response to dietary interventions.

Yes. Virtual care is effective for assessment and treatment, with virtual care offering increased accessibility, improved attendance, and enhanced convenience.

Yes. Tailored movement and therapeutic exercise can significantly reduce menstrual symptoms.

Daily preventive medication is prescribed only when headache frequency or severity warrants long-term management.

We will conduct a medical history and screening tests when clinically appropriate to determine the underlying cause.

When prescribed appropriately and used as directed, topical corticosteroids are safe and highly effective for managing eczema flares.

We will establish a structured wind-down plan to minimize screen exposure before bedtime, as excessive screen use can significantly impact sleep quality - especially for extended periods, in close proximity, or near bedtime.

Not always. Hormonal contraception is prescribed only when clinically indicated and desired by the patient and family.

We screen for concerning features including very heavy bleeding, severe pain unresponsive to standard treatment, and symptoms suggesting underlying conditions.

Whether testing is appropriate depends on your child's medical history and symptoms. It is not always needed

Dietary triggers vary by individual. We systematically identify patterns through careful tracking and trial elimination when appropriate.

Yes. Adequate protein intake is achievable with a plant-forward diet through strategic use of legumes, whole grains, nuts, seeds, and when appropriate, plant-based protein supplements.

No. There are many causes of high blood pressure and therefore hypertension diagnosis requires confirmation over multiple visits

We will determine a balanced plan that incorporates appropriate rest with gentle, graduated activity to avoid deconditioning.

While high sodium is a common contributing factor, we evaluate potential causes and determine the best plan of action accordingly which can include referral to a specialist.

Supplementation needs are individualized based on dietary intake, lab results, and specific life stage requirements.

Medication can be considered on a case-by-case basis through shared decision-making when lifestyle interventions have been optimized and specific clinical criteria are met.

Yes. Many children and adolescents experience significant improvement in blood sugar management with the right treatment plan. Many achieve diabetes remission with sustained lifestyle changes.

Yes. With appropriate modifications and guidance, movement and exercise are safe and beneficial throughout most pregnancies.

We will adapt the sleep plan to accommodate room-sharing and minimize disruption to siblings.

Our Certified Sleep Coach provides evidence-based guidance on establishing healthy sleep foundations for your newborn.

Depends on their age. We will adjust our sleep plan to match your child's age, nutritional needs, and your family's feeding goals.

We establish a follow-up schedule that aligns with your child's clinical needs and your family's goals.

We offer multiple evidence-based approaches tailored to your family's values and comfort level. The specific method is a family choice.

Absolutely! Our group sessions are open to everyone. However, Reset patients recieve priority access when spots are limited.

Lifestyle medicine is an approach to healthcare that uses evidence-based lifestyle interventions to prevent, treat, and even reverse chronic diseases. Chronic conditions in the pediatric population are growing. Lifestyle medicine recognizes that many of these conditions, such as type 2 diabetes, obesity, high blood pressure and cholesterol, digital addictions, and headaches (to name a few) are strongly impacted by lifestyle factors, including diet, physical activity, stress management, sleep, and social support.The core principles of lifestyle medicine work to empower parents and children to make healthy choices and adopt behaviours that promote overall well-being. Rather than relying only on medications, lifestyle medicine practitioners focus on addressing the underlying root causes of disease through lifestyle changes.

You can expect quality time and dedicated attention to address your child's health concerns. Once we receive a referral from your physician, you will complete a lifestyle-focused questionnaire sent through our secure online portal. This questionnaire provides important data that helps our team better address your child's specific health concerns before the first visit. Depending on the nature of your child's concern, you will typically be seen by our pediatrician for an initial assessment. Lab tests may be ordered as needed, and we will determine if other Care Team members should be involved. By the end of your first visit, we will develop a complete care and follow-up plan for your child. Because we focus on lifestyle interventions, your child will likely benefit from seeing multiple members of our Care Team.

To maximize accessibility and convenience, we conduct all visits through our telemedicine platform. This means appointments are entirely virtual. If any team member determines that an in-person meeting is necessary, we will collaborate with you to schedule an in-person appointment for your child.

Before coming to the appointment, it is important that all forms and questionnaires are filled out and returned by the due date requested. This allows the Care Team the necessary time to review your child’s medical history before the appointment. The information gathered prior also then facilitates a more effective and efficient appointment to maxmize the time spent together. If the pre-appointment forms are not completed in time, your child’s appointment will be rescheduled.

Yes, your child should be present at individual appointments

All children must have a referral sent by their family doctor, pediatrician or nurse practitioner to Reset. Families will be contacted by the clinic to start the intake process.

If an appointment is not cancelled or rescheduled more than 48 hours before the appointment a fee of $100 will be charged.

You must provide a minimum of 48-hour notice to the clinic to cancel or reschedule your appointment.

No. Reset is designed to work alongside your child's primary care physician, not replace them. We focus on addressing the specific concern that brought your child to our clinic. The length of care at Reset will depend on your child's individual needs and progress.

OHIP-covered services:With a referral, OHIP covers all care provided by our medical doctors for Canadian citizens and permanent residents. This includes in-person visits, virtual visits through our telemedicine platform, and most lab tests ordered by a physician.Private pay or insurance services:If your child sees allied health providers from our Care Team—such as dietitians or social workers—you can pay through private health insurance or out-of-pocket. Coaches and physical activity experts require self-payment at this time.

Yes, if the team determines that your family or child may benefit from an education and counselling support group or workshop, you will be invited to join one. Depending on the provider, you may access these groups through OHIP, health insurance, or self pay.

Depends on the nature of the problem and severity. We conduct comprehensive clinical screening to identify any concerning features before determining the type of investigations that may be needed