Terms and Conditions

RESET Pediatric Lifestyle Medicine welcomes you. 

We invite you to access and use our Website under these Terms and Conditions. Please read these terms carefully before using our Website. 

Last updated: April 12, 2023

This Terms and Conditions Agreement discloses the Terms and Conditions of www.resetpediatrics.com (hereinafter: the “Website”), owned by RESET Pediatric Lifestyle Medicine, a Clinic in the Province of Ontario (hereinafter: the “Clinic”). By accessing or using our Website, you hereby agree to be bound by the Terms and Conditions incorporated herein and to our Disclaimers and Privacy Policy. If you do not expressly agree to all of the Terms and Conditions outlined herein, then please do not access or use our Website.

The material appearing on this Website is provided as either information about the Clinic’s self-promotion, blog, and/or services. The owner of this Website, and its directors, agents, employees, and affiliates assume no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information found on, or material linked to, on this Website.

To access or use our Website, you must be 18 years of age or older and have the requisite mental capacity to enter into the Terms and Conditions Agreement. By using this Website, you represent that you are at least 18 years old and agree to be bound by the Terms and Conditions under this Agreement.


1.1 The following Terms and Conditions Agreement is a legally binding agreement that shall govern the relationship with the Clinic’s users and others which may interact or interface with the Clinic, the Website, and the Clinic’s subsidiaries and affiliates. Your access to and use of this Website signifies your acceptance and agreement of the Terms and Conditions.


2.1 The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer Notice: “Patient”, “User” “You” and “Your” refers to you, the person using this Website. “The Clinic”, “Ourselves”, “We”, “Our” and “Us”, refers to the Clinic. “Party”, “Parties”, or “Us”, refers to both the Patient and the Clinic. Any use of the above terminology or other words in the singular, plural, capitalization, and or he/she/they, are taken as interchangeable and therefore referring to the same.


3.1 Any and all information by or on this Website is provided for informational or promotional purposes only and is not to be relied upon as professional opinion, or in lieu of consultation with a Medical Professional or recognized professional. Such information extends to all digital content on this Website, including but not exhaustive of, email, blog(s), podcasts, events, any and all social media utilized, webinars and other content, whether or not they are available for purchase, as resources, education and/or informational use only.  All aforementioned content does not constitute medical or professional advice and shall not be guaranteed to be accurate, complete, reliable, current or error-free. By using this Website, you accept and agree that following any information or recommendations provided therein is at your own risk.

3.2 The use of this Website does not establish a patient-provider relationship between You and the Clinic. You should not rely on the information provided on this website as a substitute for professional medical advice or treatment. The Clinic does not endorse or recommend any specific treatments, digital products or products/services mentioned on this website.


4.1 For all prospective and existing patients, the following general practice policies apply: 

  1. All patients, and parents of such patients, are fully responsible for accurate and up to date health card information. A valid Health Card must be present for each visit. You understand that failure to bring a valid Health Card, or inaccurate information, may result in your claim to OHIP being rejected and subject to an administrative fee plus cost of visit. 
  2. If the patient does not have OHIP coverage, but has private insurance, You will be billed for the service and provided a receipt. 
  3. If your baby is a newborn, the OHIP number from the hospital is temporary. You must register with OHIP as soon as possible to obtain a valid permanent OHIP card. 
  4. Our Clinic may refer patients to other healthcare providers or specialists for further evaluation or treatment. Referrals are based on medical necessity and clinical judgment. It is the responsibility of the patient or their legal guardian to follow up on referrals and make appointments with the referred providers.
  5. All prescribed medications should be administered as directed for best results. Please notify the Clinic if you or your child exhibit a reaction to a medication or suspect there has been an error in the prescription.


5.1 All visits and appointments are by scheduled appointment only. The Clinic strives to provide timely and efficient care, and we appreciate your cooperation in arriving on time for your scheduled appointment. To book an appointment please email info@resetpediatrics.com. For any cancellations or rescheduling, we request you provide the Clinic at least twenty-four [24] hours notice. 

5.2 Our clinic strives to provide effective communication with our patients and their families. We encourage open and honest communication and encourage patients and families to ask questions, voice concerns, and actively participate in their healthcare decisions. We communicate with patients primarily through phone calls, email, or secure online portals, and we strive to respond to messages in a timely manner. However, please note that communication through electronic means may not be completely secure or private.


6.1 All materials created by the Clinic on the Website are protected by copyright laws as original works. The absence of a registered copyright symbol does not mean that such materials are not protected as belonging to the Clinic.


7.1 Unless otherwise stated, the Clinic and/or its licensors own the property rights for all material on the Website, any digital products or products/services sold or downloaded through the Website, as well as any and all materials on the Clinic’s social media platforms, including, but not limited to all social media accounts outlined herein. All intellectual property rights are reserved. If we have materials on the Website that you can download, permission is granted to download copies of said materials for personal, non-commercial transitory viewing only.

7.2 This is the grant of a license, not a transfer of title. Under this License the User may access the Website for personal use, but the User may not:

(i) Modify, copy, republish, reproduce, or redistribute the Website materials;

(ii) Use the Website materials for any commercial purpose, including but not limited to: sell, rent, sub-license, or use for any public display (commercial or non-commercial);

(iii) Transfer the Website materials to another person or ‘mirror’ the materials on any other server.

7.3 If such behaviour, as outlined above, is discovered or suspected, this license shall automatically terminate if confirmed as a violation of any of these restrictions. The Clinic reserves the right to immediately revoke your access to the Website, as well as any programs or materials you may have purchased, without refund, and reserve the right to prosecute any actionable infringement or misuse to the full extent of the law. Upon terminating your viewing of these materials or upon termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

7.4 The Clinic further reserves the right to request that you remove all links or any particular link thereof, linking to our Website. You accept to immediately remove any and all links upon request.

7.5 Any requests for written permission to use any content posted on this Website must be expressly made before you use any such content, and may be made by sending an email with your written request to: info@resetpediatrics.com.


8.1 The User understands that in purchasing any program on this Website, or downloading and accessing any material on this Website, that the User is gaining access to view all content and information available as part of the material provided for by the Website, as well as any additional information or content shared with them by the Clinic. The User understands this means they will have been granted a limited, revocable, non-transferable license to read and use the information provided for use in their business and life, as instructed or allowed by the Clinic. As a “Licensee,” the User understands and agrees that the User will not: (i) copy, edit, distribute, duplicate or steal any information or any content obtained through any program on this Website, or downloaded without written permission by the Clinic; (ii) post, distribute, copy, steal or otherwise use any portion of the program on this Website, or downloaded, or it’s content without written permission by the Clinic, and understand that any such use may constitute infringement, which may give rise to a cause of action against the User; (iii) share purchased materials, information, content with others who have not purchased them; and (iv) the User further acknowledges and understands that any such actions including but not limited to those outlined above will likely constitute an infringement and/or theft of our work, and a violation of this Agreement and applicable law.


9.1 This Website may contain links to third-party websites and/or resources, which are not maintained by or related to us. All such linked websites, materials and pages are not under the control of the Clinic and the Clinic is not responsible for the content contained in any linked websites nor for any losses or damages, you may incur as a result of the use of any such website. You acknowledge and agree that the Clinic is not responsible for the availability of such links, resources and content, and does not endorse, and is not responsible or liable for, any content, advertising, products, services, or other materials made available to or from these linked websites. You understand that the Clinic accepts no liability, directly or indirectly, for any errors, damages, or omissions contained in third-party websites. The intended purposes of the links provided are to improve your use of the Website, to enable you to connect with the Clinic on various platforms, and to help the Clinic offer their services and conduct transactions.


10.1 The Terms and Conditions of this Website extend to the use of social media platforms as outlined herein and any and all reviews or comments regarding your use of the services, program or information from, on or through the Website. The Clinic requests you follow and adhere to the following guidelines:

(i) The Clinic reserves the right to remove, block, and/or delete any comments that may be construed as bullying, name-calling, foul language, or contrary to the Website's intended conversation of positivity, education and encouragement.

(ii) By using any and all social media platforms, you verify that all information submitted is accurate and factual. Negative comments and/or complaints posted by you may be construed as claims about the Clinic and may be subject to legal claims.  

(iii) You further agree to privately contact the Clinic with any concerns or suggestions prior to, and in replacement of, posting publicly.


11.1 With your prior permission, you agree that the Clinic has the right to use your feedback whether in the form of emails, submissions, surveys, comments, discussions on the services and/or product-related forums, calls, or otherwise, for the purpose of marketing or promoting the Clinic, digital products or products/services. You understand that any comments posted on this Website or on our social media channels/profiles reflect the views and opinions of that person who made said posts and not the views and opinions of the Clinic. The Clinic reserves the right to comment, delete and or edit any comment or posts made on this Website or on our social media channels/profiles.


12.1 You understand that any information you provide or share with us directly or indirectly, by use of this Website, as a review, email inquiry, or other public posting will not be treated as confidential or privileged. Also, any expressed opinion by another user is his or her own and should not be considered as reflecting the opinion of the Clinic.


13.1 If you purchase digital products or products/services from us, you may also enter one or more separate Agreement(s) with the Clinic and will be subject to the terms outlined in the Terms and Conditions and any Clinic agreements (that may include a Terms of Purchase or Private Patient Agreement). You agree to be bound by all agreements and abide by the contents therein. All other digital products, physical products or merchandise, sold on or through this Website will be subject to the additional shipping and handling terms and conditions or a Terms of Purchase.


14.1 There will be no refunds of any kind for any and all digital products or products/services offered by the Clinic, sold on or through the Website. All sales of this type are complete and final. By purchasing any and all digital products or products/services on this Website, the Patient accepts without dispute the terms herein and waives any and all claims in connection with the refund policies herein.


15.1 The Clinic respects the rights and dignity of our patients and their families. Patients have the right to receive respectful and non-discriminatory care, to participate in their healthcare decisions, to have access to their medical records, and to voice complaints or concerns. Patients are also responsible for providing accurate and complete information to the Clinic, following the treatment plan provided, and respecting the rights and privacy of other patients of the Clinic and Clinic staff. 


16.1 The Website and extended social media platforms may feature testimonials from previous usersof our digital products or products/services. These are intended to provide readers with comments, feedback, and information from other’s experiences with our digital products or products/services. All testimonials are from actual Patients, sharing their real, honest opinions and results from their use of the Website, digital products or products/services. These testimonials are not to be considered as a guarantee for all Users to expect the same or similar results. Nor do these testimonials guarantee any level of results. The User accepts that by viewing the selected testimonials that the User does not expect the same results, and accepts that results will vary on a case by case basis.


17.1 The Clinic reserves the right, at our sole discretion, to modify, replace or revise the Terms and Conditions for this Website at any time and without notice. What constitutes a material change will be determined at our sole discretion.  By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised Agreement. If you do not agree to the new Terms, please stop accessing our Website. The Clinic further reserves the rights to modify, suspend, or discontinue, whether temporarily or permanently, the services (or any part thereof) or products, for any reason without notice.


18.1 This Website has been developed by RESET Pediatric Lifestyle Medicine for informational purposes only. This Website does not provide medical advice, diagnosis, treatment, or care of any kind. If the User has a health problem, medical emergency, or a general health question, the User should contact a physician or other qualified health care provider for consultation, diagnosis, and/or treatment. Under no circumstances should the User attempt self-diagnosis or treatment based on anything seen or read on this Website. RESET Pediatric Lifestyle Medicine expressly disclaims responsibility and shall have no liability, for any damages, loss, injury, or no liability whatsoever suffered as a result of the User’s reliance on any information contained on this site. By visiting this site, the User agrees to these terms and conditions, which may from time to time be changed or supplemented by RESET Pediatric Lifestyle Medicine. If the User does not agree to the foregoing terms and conditions, they should not enter this site.

18.2 To the fullest extent permitted by applicable law, all information, digital products or products/services provided through this Website are provided “as is” and “as available”, without warranty or conditions of any kind. We cannot guarantee and do not promise any specific results from use of the Website and any digital products or products/services promoted and sold therein. No advice or information, whether oral or written, obtained by you from us shall create any warranty not expressly stated in these Terms and Conditions.

18.3 The User accepts that use of this Website will be at their sole risk. All information contained on the Website should be independently verified by you via a medical professional of your own choosing or through your own research and due diligence. To the fullest extent permitted by law, the Clinic, and its licensors, suppliers, officers, directors, investors, managers, members, partners, affiliates, employees, agents, service providers, and contractors disclaim all warranties, expressed or implied, in connection with your use of the Website, programs, packages or services. Nothing on this Website, or in its programs, packages or services, is intended to take the place of a consultation with any professional or as professional advice.

18.4  Further, to the fullest extent permitted by applicable law, the Clinic makes no warranties or representations about the accuracy, reliability, timeliness or completeness of the Website’s content, the content on any Website linked, or information or any other items or materials on the Website or linked to by the Website.


19.1 In no event shall the Clinic or its affiliates be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) modification, interruption, suspension or discontinuance arising out of the use or inability to view or use the materials or content on the Website, even if the Clinic has been notified orally or in writing of the possibility of such damage.

19.2 The Clinic shall not be held responsible for any content that appears on the Website. You agree to protect and defend the Clinic against all claims that may be interpreted as: libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

19.3 Your decision to visit our Website, use the information contained therein, and purchase digital products or products/services we offer is purely voluntary, and you understand we are not responsible or liable for any harm or damage to you or your business resulting from direct or indirect use of materials or content contained on our Website. You agree to hold the Clinic harmless from any damages directly or indirectly resulting from your use of content or digital products or products/services on our Website or distributed through email, and agree you will not make any claims against us the Clinic herein.


20.1 As a condition of your use of the Website, you hereby release the Clinic and its directors and affiliates from and against any and all liabilities, expenses (which include legal fees), and damages arising out of claims resulting from, or arising out of your use of this Website.


21.1 Our clinic may update its policies, procedures, and practices from time to time. Patients are encouraged to review our Website or contact our office for the most current information.


22.1 The User releases any right to claims against the Clinic to the maximum extent as permissible under applicable law. The User agrees that under no circumstances will the Clinic be liable to any party for any type of damages resulting or claiming to result from any use of or reliance on our digital products, products/services or content found therein, and the User hereby releases the Clinic from any and all claims whether known now or discovered in the future.


23.1 If any provision of the Terms and Conditions shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of the Terms and Conditions is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.


24.1 Any claim relating to the Clinic Website shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.


25.1 The Terms and Conditions and any other legal notices, policies and guidelines of the Clinic linked to these Terms and Conditions or contained on this Website constitute the entire Agreement between you and the Clinic relating to your use of this Website and supersede any prior understandings of the Parties regarding such subject matter. This Agreement may not be amended or modified except by the Clinic.


If you have any questions about these Terms, please contact us at: info@resetpediatrics.com